Question 1

Who owns Lacombe Gutters?

Accepted Answer

We are a locally owned and operated company led by Rob and Ryan, tradesmen who have served Central Alberta homeowners since 2009.

Question 2

How long have you been in business?

Accepted Answer

The company was founded in 2009 and has helped thousands of property owners across Central Alberta.

Question 3

What services do you provide?

Accepted Answer

We install 5″ and 6″ continuous aluminum or steel eavestrough, downspouts, soffit & fascia, gutter guards, snow‑stop accessories, and we offer seasonal gutter cleaning.

Question 4

Are you insured?

Accepted Answer

Yes. Lacombe Gutters carries full liability insurance and maintains WCB coverage for every crew member.

Question 5

Do you offer free estimates?

Accepted Answer

Absolutely. Call 403‑598‑9137 or click any "Free Estimate" button and we'll schedule a no‑obligation visit—typically within two business days.

Question 6

What areas do you serve?

Accepted Answer

We cover Lacombe, Red Deer, Blackfalds, Ponoka, Sylvan Lake, Stettler, Wetaskiwin, Innisfail, and more than 80 other Alberta communities.

Question 7

What are your business hours?

Accepted Answer

Monday through Friday, 8:00 am – 4:00 pm Mountain Time.

Question 8

How can I contact you after hours?

Accepted Answer

Leave a voicemail or send an email—messages are monitored evenings and weekends.

Question 9

Do you provide emergency gutter repairs?

Accepted Answer

We're not officially on call 24 ⁄ 7, but if you have an emergency we'll try to respond and accommodate your issue as soon as possible.

Question 10

Do you subcontract the work?

Accepted Answer

No. All projects are completed by our in‑house crew so workmanship and warranty stay consistent.

Question 11

How do you calculate the cost of new gutters?

Accepted Answer

Pricing is based on linear footage, number of downspouts, gutter size, material, height, and site access. We measure on site and we'll contact you with a detailed quote.

Question 12

Is the estimate really free?

Accepted Answer

Yes—no trip fees, no design charges, and no obligation.

Question 13

Do you match competitor quotes?

Accepted Answer

Show us a recent written quote with comparable specs and we'll do our best to match or beat it.

Question 14

What payment methods do you accept?

Accepted Answer

Interac e‑Transfer, major credit cards, cheque, and EFT for commercial clients.

Question 15

Is a deposit required?

Accepted Answer

Projects under $5 000 usually move ahead with no deposit. Larger or custom‑fabrication work may require 30 % + down.

Question 16

Can I finance my gutter project?

Accepted Answer

We're a small local company and don't partner with third‑party financing. That said, we can work with you on staged payments for larger projects if needed.

Question 17

Do prices include haul‑away of old gutters?

Accepted Answer

Yes—removal, disposal, and site clean‑up are included.

Question 18

Are there seasonal discounts?

Accepted Answer

Projects booked for installation between November and February often qualify for an off‑season labour discount.

Question 19

Is the estimate still valid if I wait six months?

Accepted Answer

Quotes are honoured for 60 days. After that we'll happily refresh material pricing for you.

Question 20

Do you charge mileage for out‑of‑town work?

Accepted Answer

Mileage is calculated from our Red Deer shop. Travel within roughly 50 km is included; beyond that a modest per‑kilometre fee is shown on your quote.

Question 21

How soon can you install after I approve the quote?

Accepted Answer

Lead time is usually 1–3 weeks depending on season and workload.

Question 22

How long does a standard install take?

Accepted Answer

Most single‑family homes are completed in one day; larger or multi‑storey projects may extend into 2 + days.

Question 23

Do I need to be home during installation?

Accepted Answer

Not necessarily—just ensure exterior access and power are available. We'll text progress photos if you're away.

Question 24

Will you remove my old gutters?

Accepted Answer

Yes—old eavestrough is detached, hauled away, and recycled when possible.

Question 25

Do you reuse existing downspout holes?

Accepted Answer

If the locations make sense and the wood is sound we will; otherwise we patch the old outlets and place new ones for better drainage.

Frequently Asked Questions

General

Estimates & Payment

Installation & Replacement

Materials, Sizes & Options

Maintenance & Cleaning

Service Area & Scheduling

Warranty & Insurance

Technical & Performance

Seasonal & Climate

Miscellaneous

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